Supporting Your Local Hospital
The Medway League of Friends
At the heart of the Medway Towns for over half a century. Our small army of volunteers perform the bulk of the work assisted by a team of paid staff. All profits from our shops are used to purchase vital equipment for local NHS Services - with over £420,000 committed in the last financial year alone. We're proud to be a Living Wage Employer and a Carbon Neutral Charity. We support local work experience placements, the Duke of Edinburgh's Awards and employment schemes. If you would like to Volunteer with us, please get in touch for more information - simply click on Contact Us on the menu above for our details. If you would like to donate to the charity, you can do so online by clicking the button below.
Payment, Delivery & Returns
Delivery
We deliver between 10am and 12pm Monday to Friday to wards inside Medway Maritime Hospital - for patients only. Items ordered before 9am will be delivered the same day. Items ordered after 9am will be delivered on the next delivery day. Please let us know your ward name when ordering. If you have moved wards between ordering and delivering, please contact us and let us know and we'll rearrange the delivery for you. Please be aware that as we cannot guarantee temperatures between delivery and consumption, we are unable to sell chilled or frozen items (everything from sandwiches to ice cream) online.
Free Returns
If you're not happy with any of the products you've received in your delivery you can simply hand the product back to the person who has given you your delivery. We'll arrange a refund to your payment card. If you want to return a product after your delivery you can return it directly to our shop. Please bring your delivery note or confirmation email to receive a refund or replacement. You can return perishable food products if they're returned within their 'use by' or 'best before' date. We can't accept returns for some products after your delivery due to health and hygiene, like toothbrushes, underwear etc. For further support with your online order, please see our contact details below.
